Operational Risk Intelligence

Operational visibility for security, loss prevention, and compliance risk.

TrustLens is a tech-enabled risk intelligence platform that pinpoints where controls break, losses hide, and compliance exposure builds, then delivers a prioritized fix plan. Use it self-serve or with an expert-led assessment.

347 businesses checked their risk score this month

Quick Check

Does any single employee control an entire financial process — ordering, receiving, and reconciling — without oversight?

Latest Insight· 6 min read

The 2026 Insider Risk Surge: Layoffs, Attrition, and the Controls Drift

Every contraction cycle produces the same predictable pattern, and 2026 is following it closely: workforce reductions are followed, within one to two quarters, by a measurable increase in insider incidents — data exfiltration, unauthorized access, and intellectual property loss tied to departing or recently departed employees.

Read Article

14

Assessment Categories

42+

Risk Areas Evaluated

50+

Field Years

Field assessments conducted for

Engagements span physical security, internal controls, and operational risk.

Alabama State DocksPort / Maritime
Providence HospitalHealthcare
Hancock BankBanking
AAA Cooper Truck LineLogistics
Bender ShipyardsIndustrial
Singing River HospitalHealthcare
Seven ElevenMulti-Site Retail
Church's Fried ChickenFood Chain
Jiffy MartConvenience Retail
Lorch JewelrySpecialty Retail
Alabama State DocksPort / Maritime
Providence HospitalHealthcare
Hancock BankBanking
AAA Cooper Truck LineLogistics
Bender ShipyardsIndustrial
Singing River HospitalHealthcare
Seven ElevenMulti-Site Retail
Church's Fried ChickenFood Chain
Jiffy MartConvenience Retail
Lorch JewelrySpecialty Retail

Weak controls have a price tag.

Fraud, shrink, compliance breakdowns, and data incidents rarely come from bad luck. They come from control gaps. TrustLens surfaces risk early and keeps controls working.

5% of revenue

Typical annual revenue lost to occupational fraud.

Source: ACFE, Report to the Nations: Occupational Fraud 2024

$4.88M

Average global cost of a data breach (2024).

Source: IBM, Cost of a Data Breach Report 2024

$112.1B

Retail shrink losses in FY 2022 (1.6% of sales).

Source: NRF, National Retail Security Survey 2023

Benchmarks shown are industry averages. Actual exposure varies by controls, scale, and environment.

Last updated: March 2025

The Real Risk

Most Businesses Are Not Losing Money Where They Think

Everyone blames outside threats. Incidents. Shrink. Audit findings. Data exposure.

But the real damage usually comes from inside.

Weak controls.

Gaps in oversight.

Processes that quietly break down over time.

If you've never tested your business systematically, you're operating on assumption.

Two Solution Lanes

One Platform. Built for Two Distinct Needs.

Security & Loss Prevention

Built from real investigative field experience. Identify theft exposure, physical vulnerabilities, internal control gaps, and weak accountability that silently drain profit.

  • Theft and shrink exposure mapping
  • Physical security weaknesses (lighting, entry points, surveillance)
  • Cash handling and inventory control gaps
  • Access control issues: keys, codes, permissions
  • Employee accountability and process breakdowns
Explore Security

Compliance & Audit Readiness

Policy-aligned assessments for regulated and enterprise environments. Measure control effectiveness, map compliance exposure, and execute a remediation plan tied to audit outcomes.

  • Control effectiveness scoring aligned to your policies
  • Compliance exposure and evidence mapping
  • Mock audits and readiness sprints
  • Prioritized remediation roadmap and closure plan
  • Executive briefings and leadership visibility
Explore Compliance
Process

How It Works

01

Run the Assessment

Answer structured questions across your operations, access control, financial handling, and internal processes.

02

Get Your Risk Score

See exactly where you stand with clear scoring across every category. No guesswork. No vague summaries.

03

Fix What Matters

Receive a prioritized action plan so you know what to address first. Immediate actions. Short-term fixes. Long-term improvements.

What You Get

Know What Is Wrong.
Know What To Do Next.

This is what most businesses never see until it's a problem.

Start Your Assessment

What We Find

Exposures, gaps, and control failures — named, scored, and prioritized across every relevant area of your operation.

What It Means

Loss, liability, and audit risk translated into clear business language leadership can act on.

What You Do Next

A prioritized remediation plan: immediate actions, short-term fixes, and long-term improvements. No overwhelm.

TrustScore: Operational Confidence Index

An immediate snapshot of risk and control strength. In security engagements it highlights loss exposure. In enterprise engagements it expands into policy-aligned scoring tied to audit readiness.

The Foundation

Proven Methodology.
Real-World Results.

TrustLens is built on investigative discipline and real-world risk detection. We apply that same field-proven mindset — rooted in FBI crime prevention methodology and extensive federal, state, and local investigative experience — to identify operational weak points, theft exposure, and enterprise compliance failures before they become financial loss or audit outcomes. Same methodology, applied to control effectiveness, evidence, and audit readiness.

That foundation applies across both solution lanes.

Not a framework built in a boardroom. A system developed in the field, across real facilities, identifying exactly how internal loss, access drift, oversight gaps, and process breakdowns create exposure over time — in SMB operations and enterprise regulated environments alike.

FBI Methodology

Crime Prevention Framework

Federal, State and Local

Investigative Field Experience

Field-Verified

Industrial, Port, Healthcare, Banking

Case Library Preview

Real Findings From Real Businesses

These patterns appear across industries. If you have not looked, you likely have not found them yet.

Hospitality

The Busy Restaurant That Still Could Not Make Money

The Problem

Sales were strong. Profit was missing.

Compliance Lane: Free Diagnostic

Know Where Your Controls
Actually Stand

The Regulatory Risk & Control Effectiveness Diagnostic surfaces the gap between your documented controls and real-world execution — across 5 critical categories, 30 scored questions, in under 10 minutes.

5 Control Categories

Execution, evidence, CAPA, and audit readiness

10 Scored Questions

Design and performance separately measured

Design vs. Performance Gap

The gap regulators find most often

Full Report Emailed

Scored results delivered to your inbox

Executive Risk Brief

Your Next Insider Risk May Not Be Human.

AI agents can now access systems, use credentials, move data, communicate, and take action with limited supervision. The risk is no longer just what AI knows. It is what AI is allowed to do.

  • Where AI agents can inherit more access than they need
  • Why shared credentials can make critical actions difficult to trace
  • Seven controls leaders should require before an AI agent goes live
  • How to establish ownership when an automated action causes harm

7

Control Questions

5 min

Read

0

Forms Required

Read the 5-Minute Brief

No form. No sales pitch. Just the questions leadership should be asking.

AI AGENT ACCESS FILE

Internal Access Review Record

REVIEW REQUIRED
Agent IdentityNot Independently Assigned
Systems ConnectedEmail · CRM · Files · Finance
Permission LevelElevated
Business OwnerNot Documented
Human ApprovalNot Required for Every Action
Audit TrailIncomplete

Access review overdue. No documented business owner.

Pricing

Simple Pricing. Built To Scale With You.

Choose your path: Security & Loss Prevention or Compliance & Audit Readiness.

Starter

$99/month

Security Track

  • 1 active assessment
  • Basic risk scoring
  • Summary report
  • Ideal for SMB security and loss prevention
Get Started

Professional

Most Popular
$199/month
  • Unlimited assessments
  • Full risk reports
  • Action plans with priorities
  • Save and track assessments over time
  • Security & Loss Prevention or Compliance track
Get Full Assessment

Includes expanded assessment + full report + prioritized action plan.

Enterprise

Custom Pricing

Compliance Track

  • Customized assessment framework
  • Multi-location risk tracking
  • Advanced reporting for leadership
  • Industry-specific risk models
  • Priority onboarding and support
  • Optional advisory guidance

"This isn't off-the-shelf. It's tailored to how your business actually operates."

Learn More
Enterprise

Your Operation Isn't Generic.
Your Risk Assessment Shouldn't Be Either.

Standard assessment frameworks are built around assumptions. At scale, assumptions create blind spots.

Multi-location operations, complex workflows, and sector-specific risk profiles require assessment logic tailored to how your business actually runs.

TrustLens Enterprise is custom-configured for your environment.

We adapt the question sets, scoring weights, and reporting outputs to reflect your actual structure, not a generic model. The result is a risk picture that's specific, defensible, and actionable at the leadership level.

This is where TrustLens becomes a permanent part of how your organization manages risk.

Request Enterprise Access

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Practical insights on operational risk, control effectiveness, and audit readiness — delivered directly to you. No fluff.

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Don't Wait Until
Something Breaks

Every business has gaps.

The only question is whether you find them first or pay for them later.